thyssenkrupp rothe erde Slovakia, a.s.: Back office optimalization

Challenge

Motivation to change

Thyssenkrupp made a strategic decision to enhance their back-office optimization efforts. By synergizing classical business consulting expertise with state-of-the-art artificial intelligence solutions, they achieved remarkable advancements in efficiency, quality, speed, and flexibility.

Solution

Change delivery

The project encountered a major challenge due to the significant variability of automated processes and the diverse range of documents received from various suppliers.

Tools & means

• Lean & sigma approach
• Workload analysis
• Kognitos AI tool

Outcomes

Change outcomes

We have significantly boosted their back-office potential, leading to an astounding improvement of 34-59%.

Used services